This Return Policy is for both Blue Ginger & Lily Blue.

It is valid whilst both stores are Closed due to the current Covid-19 shutdown.

Our usual Return Policy will become valid once the stores are reopened.

Return Policy for any purchases made by phone, pick up or online.

  • The items must be unworn, undamaged and all original tags and labels attached.

  • You must inform us via email to blue.ginger@shaw.ca or lily.blue@shaw.ca if you wish to return an item. Instructions will be included in your delivery, once we receive your item a refund, exchange or store credit will be applied. Any Refund or Credit will be less any shipping charges.

  • You must inform us ASAP for a return. No later than 7 days of receiving the delivery.

  • All returns charges are the responsibility of the customer.

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